How to configure custom roles for your business
Learn how to create and assign custom roles so your team has the right access to work efficiently in Zendesk.
Learning objectives
By the end of this video, you will be able to:
- Navigate the Admin Center to manage your team.
- Create a custom CX Operations Manager role with specific permissions.
- Assign new roles to your agents so they can get to work.
Audience
Administrators
Prerequisites
None required.