- Welcome
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Getting started 2 min
- Main content
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What is admin copilot? 9 min
- Wrap up
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Course summary 4 min
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Share your feedback
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Congratulations 1 min
What is admin copilot?
Discover how admin copilot helps you spot optimization opportunities, investigate what’s happening, and decide what to improve in your Zendesk operation.
Learn how admin copilot helps you proactively identify trends, gaps, and opportunities across your Zendesk operation—without having to guess where to optimize. Explore how to investigate an insight, evaluate recommended improvements, and confidently decide what action to take using admin copilot.
Learning objectives
By the end of this course, you will be able to: use admin copilot to investigate an operational signal, evaluate a recommended improvement, and decide what action to take.
Audience
This course is intended for administrators.
Prerequisites
None required. Access to your Zendesk admin center is essential to follow along.