Catalog Certifications

How to view tickets assigned to myself

Learn how to use a filtered view to easily manage tickets assigned to you and improve your response times.

rate limit

Code not recognized.

About This Video

icon of a spaceship

Learning objectives

By the end of this video, you will be able to:

  • Use Views to see tickets assigned to yourself.
icon of a group

Audience

Administrators, Agents

icon of a checklist

Prerequisites

None required.

 

About This Video

icon of a spaceship

Learning objectives

By the end of this video, you will be able to:

  • Use Views to see tickets assigned to yourself.
icon of a group

Audience

Administrators, Agents

icon of a checklist

Prerequisites

None required.