Catalog Certifications

Increase agent efficiency with contextual workspaces

Learn how to pair two features to meet a common business goal.

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About this course

In this goal-based tutorial, you'll learn how to pair two features to meet a common business goal.

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Audience

Zendesk admins using Zendesk's ticketing system, Support.

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Prerequisites

Foundational Support Learning Path

 

Curriculum14 min

  • Increase agent efficiency with contextual workspaces 4 min
  • Demonstration 5 min
  • Increase agent efficiency with contextual workspaces pdf
  • Share your feedback 5 min

About this course

In this goal-based tutorial, you'll learn how to pair two features to meet a common business goal.

icon of a group

Audience

Zendesk admins using Zendesk's ticketing system, Support.

icon of a checklist

Prerequisites

Foundational Support Learning Path

 

Curriculum14 min

  • Increase agent efficiency with contextual workspaces 4 min
  • Demonstration 5 min
  • Increase agent efficiency with contextual workspaces pdf
  • Share your feedback 5 min