Catalog Certifications

Introduction to Talk / voice

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Course Details

Get to know the basics of Zendesk Talk.

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Audience

Zendesk admins who want to use a voice channel to speak directly with customers and deliver personalized solutions with voice.

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Prerequisites

None required.

 

Curriculum10 min

  • Introduction to Talk/ voice
  • Introduction to voice 10 min
  • Course summary

Course Details

Get to know the basics of Zendesk Talk.

icon of a group

Audience

Zendesk admins who want to use a voice channel to speak directly with customers and deliver personalized solutions with voice.

icon of a checklist

Prerequisites

None required.

 

Curriculum10 min

  • Introduction to Talk/ voice
  • Introduction to voice 10 min
  • Course summary