Catalog Certifications

Introduction to Foundational Support

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Course Details

Get an overview of how Zendesk's ticketing system works, which we refer to as Support or Foundational Support.

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Audience

Admins who are new to Zendesk Support

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Prerequisites

None

 

Curriculum6 min

  • Introduction to Foundational Support
  • Introduction to Foundational Support 6 min
  • Wrap up
  • Course summary

Course Details

Get an overview of how Zendesk's ticketing system works, which we refer to as Support or Foundational Support.

icon of a group

Audience

Admins who are new to Zendesk Support

icon of a checklist

Prerequisites

None

 

Curriculum6 min

  • Introduction to Foundational Support
  • Introduction to Foundational Support 6 min
  • Wrap up
  • Course summary