Catalog Certifications

How to automatically assign tickets to specific groups

Learn how to automatically assign incoming tickets to specific groups to ensure nothing gets overlooked.

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About This Video

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Learning objectives

By the end of this video, you will be able to:

  • Automatically assign tickets to specific groups.
icon of a group

Audience

Administrators

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Prerequisites

None required.

 

About This Video

icon of a spaceship

Learning objectives

By the end of this video, you will be able to:

  • Automatically assign tickets to specific groups.
icon of a group

Audience

Administrators

icon of a checklist

Prerequisites

None required.