Catalog Certifications

How to create shared macros

Course 4 of 11 in Foundational Support

Learn how to create effective macros to streamline ticket responses and boost team productivity.

rate limit

Code not recognized.

About This Video

icon of a spaceship

Learning objectives

By the end of this video, you will be able to:

  • Create shared macros.
icon of a group

Audience

Administrators

icon of a checklist

Prerequisites

None required.

 

About This Video

icon of a spaceship

Learning objectives

By the end of this video, you will be able to:

  • Create shared macros.
icon of a group

Audience

Administrators

icon of a checklist

Prerequisites

None required.